Who handles shipping?
Shipping for ProDentim purchases is handled by the seller or merchant shown at checkout. This informational website does not independently dispatch or warehouse products unless explicitly stated in your order confirmation.
Processing and delivery times
Estimated processing and delivery windows, available destinations, shipping charges, and tracking options should be confirmed on the seller's checkout page. Delivery can be affected by carrier operations, weather, customs, and local holidays.
Tracking and address changes
Use the tracking link in your order email when available. Contact the seller promptly if your address is incorrect or your shipment appears delayed; changes may not be possible after dispatch.
Lost or damaged packages
Report missing, damaged, or incorrect items to the merchant that accepted payment. Keep your order number and packaging details available. Refunds and replacements are subject to the seller's policy.